The Hotel Firm believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.
Under this policy:
Cancellations will be considered as per the individual hotel policies agreed upon via email correspondence.
There will be no cancellation of bookings placed under the Same Day category.
No cancellations are entertained for those bookings that The Hotel Firm marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.